Privacy Policy
Last updated: September 2026
At Uraima Falls Lodge we respect your privacy. This policy explains what data we collect, how we use it, and what rights you have over it.
1. Introduction
Uraima Falls Lodge ("we", "our", or "the Lodge") operates the website uraimafalls.humbertomalaspina.com. This Privacy Policy describes how we collect, use, and protect the personal information of our website visitors, in compliance with applicable data protection laws, including the European Union's General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), Brazil's General Data Protection Law (LGPD), and other applicable regulations.
By using our site, you accept the practices described in this policy.
2. Data Controller
Uraima Falls Lodge
Location: Bolivar State, Venezuela
Contact email: hm@humbertomalaspina.com
3. Information We Collect
a) Information you voluntarily provide
Through our contact form, we collect:
- First and last name
- Email address
- Fishing group size (1 to 8 anglers)
- Additional comments you decide to share with us
b) Information automatically recorded by the server
When you visit our site, our hosting server (OrangeHost) automatically records standard technical information in the server logs, which may include:
- IP address
- Browser and device type
- Operating system
- Pages visited and access time
- Referral source
This data is used solely to generate aggregated and anonymous statistics about site usage (number of visits, countries of origin, most visited pages) through the AWStats tool included in our hosting. No cookies or tracking technologies are placed in the visitor's browser.
4. Purpose of Processing
We use your information for the following purposes:
- Responding to your inquiries and booking interests
- Sending you information about our fishing services
- Improving the user experience on our site
- Understanding general site visit statistics (anonymous)
- Complying with applicable legal obligations
- Preventing fraud and ensuring site security
5. Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: by submitting the contact form, you give your express consent for us to use your data to respond to your inquiry.
- Legitimate interest: to improve our services, prevent fraud, and ensure site security.
- Legal obligation: when the law requires us to retain information for specific periods.
6. Cookies and Similar Technologies
Our site uses only essential cookies necessary for its basic operation (for example, to remember your language preferences). We do not use analytics, advertising, or tracking cookies.
Visit statistics are obtained at the server level (AWStats) from server logs, without placing cookies in your browser or tracking your individual behavior.
You can configure your browser to reject cookies, although this may affect the operation of the language selector.
7. Sharing Data with Third Parties
We do not sell your personal information. We may share it only with:
- Service providers: web hosting (OrangeHost), email services
- Legal authorities: when expressly required by law
We do not share data with third-party analytics tools, advertising networks, or marketing platforms.
8. International Transfers
Since our site is globally accessible and we use cloud hosting services, the data you submit through the contact form may be transferred to servers located outside your country of residence. We implement reasonable measures to protect your data in these transfers.
9. Data Retention
We retain your information only as long as necessary to fulfill the purposes described:
- Contact form inquiries: up to 2 years from last contact
- Server logs: maximum 12 months (per standard hosting configuration)
10. Your Rights
Depending on your country of residence, you have the right to:
- Access the personal data we hold about you
- Rectify incorrect or incomplete data
- Delete your data (right to be forgotten)
- Portability of your data to another provider
- Object to the processing of your data
- Withdraw your consent at any time
- File a complaint with a data protection authority
11. How to Exercise Your Rights
To exercise any of these rights, write to us at:
We will respond within a maximum of 30 days.
12. Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, no method of transmission over the Internet is 100% secure.
13. Minors
Our site is not directed at individuals under 18 years of age. We do not knowingly collect data from minors.
14. Changes to This Policy
We may update this policy occasionally. The last updated date is indicated at the beginning of the document. Continued use of the site after changes implies acceptance of the new version.
15. Contact
For privacy and data protection inquiries:
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